Returns & Exchanges
At SOBER(ISH), we want you to love your glow. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on lightly used or unopened beauty products.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack and Ship
Securely pack your items in the original box if possible, attach the prepaid label, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing